Face Recognition: Setting the Match Rate

Each employee with Face Recognition enabled has a minimum acceptance rate, set in the Face Recognition column in PROJECTS. It is the confidence SCREENish needs before it counts a check as a match.

Higher is stricter. Set it too high and ordinary things — a dim room, a new pair of glasses, a hat — start failing honest checks. Most teams are best served leaving it at the default and only raising it if they have a reason to.

The match rate per hour shows in WORK LOGS. A low rate is worth a conversation, not a conclusion — cameras and lighting fail far more often than people do.