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  1. SCREENish
  2. How it works
  3. Getting Help from SCREENish Support

Getting Help from SCREENish Support

You reach us through the chat on www.screenish.com or by e-mail at info@screenish.com. Employees can use the same chat. We help in writing; we do not offer support by phone.

Remote help

When a problem is easier to fix on your screen, we may ask you to install AnyDesk, a free remote-support program, and to send us the session number it shows. You approve the connection and the permissions it asks for, you see everything we do, and you can close it at any moment.

Deleting your account

Accounts are closed by our team, not from the dashboard. Write to us from the e-mail address of the account, so we know the request is yours, and download any reports you want to keep before you ask.

See it in your own work logs

SCREENish is free to try — no credit card required.

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Solutions

  • Mouse Jiggler Detection Software
  • Faked Activity Detection
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  • Remote Employee Identity Verification
  • Face Recognition Time Tracking
  • Liveness Detection for Face Recognition
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  • Employee Attendance & Overtime Reports
  • Who Starts Work When: Weekly Attendance Grid
  • Compare Alternatives
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From the Blog

  • Can Employers Detect Mouse Jigglers?
  • How to Tell If Activity Is Real: What the OS Flags as Fake Input
  • 12 Signs a Remote Employee Is Working Two Jobs
  • Proxy Workers: How to Tell If Someone Else Is Doing the Job
  • GDPR-Compliant Employee Monitoring: A Practical Checklist
  • Best Time Tracking Software with Screenshots (2026)
  • If an Employee Deletes a Screenshot, What Can the Employer Still See?
  • Idle Time Settings: How Many Minutes to Deduct
  • A Fair Mouse-Jiggler Policy for Remote Teams
  • Overemployment in 2026: The Numbers
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